What happens to teamwork when AI becomes the first collabortor?

Project

Parsons Capstone Research

Timeline

Sep - Dec 2025

I explored how AI is changing the way designers think, create, and make decisions together. Our research uncovered a shift from co-creation to co-evaluation and identified where AI-supported workflows could better preserve collective thinking.

Scope of Work

Human-AI Collaboration
Mixed-methods Research
Systems Thinking

Context

AI is changing more than how designers work.

As designers increasingly think and create with AI, we wanted to understand what this new Hybrid Intelligence means for teamwork, and how AI-native teams can evolve without losing the human values behind creativity and collaboration.

Research at a Glance

We looked at what Gen AI is changing, why it’s happening, and where we can intervene.

WHAT we found

AI-first, Human-react Pattern

We found 3 shifts in collaboration as AI enters the room before teammates do, shaped by individual expertise, team culture, and broader systemic forces.

WHY it matters

From Co-creation to Co-evaluation

As individual AI use grows, teams spend less time exploring ideas together and more time evaluating AI-generated outputs.

WHAT we built

explAIn: Team- AI ideation engine

Designed to bring shared reasoning back into ideation by making different perspectives and criteria visible to the team.

Research Planning

How we defined what was worth investigating

We broke down a broad context about AI and design teamwork into a focused research direction, a framework for data collection, and a research plan for gathering evidence.

Scope Focus Area

We defined our research scope, identified gaps in existing studies, and uncovered an opportunity to investigate how AI reshapes collaboration in real design projects.

Define Questions

Develop Framework

Design Methods

Scope Focus Area

We defined our research scope, identified gaps in existing studies, and uncovered an opportunity to investigate how AI reshapes collaboration in real design projects.

Define Questions

Develop Framework

Design Methods

So, WHAT is changing?

Design work becomes AI-first & Human-react, and that created 3 key shifts in how we work, think, and feel as a team.

behavior
The trap of individual augmentation
Organizations assume that if every designer becomes an Iron Man with AI, the team becomes the Avengers. Yet little thought goes into how they actually work together. We’ve optimized the parts while neglecting the whole.
“Everyone agrees that high-stakes tasks need humans. But what counts as high-stakes? Some designers consider research synthesis critical human work, while others delegate it entirely to AI. We rarely discuss these boundaries openly.”
cognitive
From explorer to supervisor
Affective
Efficiency at the cost of connection

What is driving the shift?

Organizational Culture and Individual Expertise Matters

Organizations adopt AI in different ways based on their culture, risk tolerance, and governance. Senior designers use AI to enhance their tasks while keeping creative control, but junior designers might lean too much on AI for structure and ideas, which can hinder their personal creativity and exploration.

Organizations embrace AI in different ways based on their culture, risk tolerance, and governance. Senior designers use AI to enhance their tasks while keeping creative control, but junior designers might lean too much on AI for structure and ideas, which can hinder their personal creativity and exploration.

Why "AI-first Human-react" feels inevitable?

Speed & Productivity Over Creative Exploration

AI is accerlating creative work by addressing common challenges such as starting with a blank page and managing time pressure. However, many AI tools are designed to maximize user engagement, offering direct answers and continuous suggestions, which can foster dependency. This shift towards productivity often overlooks the importance of collaboration and exploration, as current AI systems prioritize individual efficiency over collective insight, suggesting a need for a more balanced approach in their design and implementation.

How does it affect to Design Collaboration?

From Co-creation to
Co-evaluation

AI is not simply changing how quickly teams work.
It is shifting collaboration from thinking and creating together
toward individually generating and collectively evaluating outputs.

We created a map to show the evolution of design collaboration. This change goes beyond new tools; it transforms roles, alters collaboration methods, and impacts team members' emotional and cognitive experiences. Explore more by clicking the nodes on the left side of the map.

Research synthesis / Design process map

Discover

From collective framing to individual + AI framing

SELECT A CARD TO EXPLORE ↗
01 / Who does what?
02 / What changes?
03 / How does collaboration change?
04 / What is the impact?
05 / Values at risk

Select a card to explore research observations. Arrows organize the story; they do not represent measured causal effects.

02 / KEY CHANGES

Collective framing → Individual + AI framing

Changes to the workflow captured in the research synthesis.

Research observations · 6
Research framing starts individually with AI
Interviews shift from two people to one person + AI
Teams rely on AI summaries instead of full sources
Questions shift from teammates to AI
Raw-data engagement decreases
Research operations become automated
Select a different card to explore another layer.

This shift puts four core design values at risk.

AI is designed to skip the struggle, but that struggle is where the team aligns and where creativity starts.
AI is designed to skip the struggle, but that struggle is where the team aligns and where creativity starts.

Design Opportunity

How might we help teams feel they are discovering solutions together, not separately through AI?

We used the four values at risk to define what team-centered AI should support.

What we built

explAIn : Team-AI Ideation Engine for Shared Reasoning

explAIn turns individual AI-supported thinking into a shared space where teams can explore ideas, surface differences, and build shared criteria together.

Establish

Start with shared foundation Upload materials, define goals, and set AI collaboration rules so everyone works from the same page.

Explore

Expand

Establish

Start with shared foundation Upload materials, define goals, and set AI collaboration rules so everyone works from the same page.

Explore

Expand

You wanna know more?

You wanna know more?

See how this research became AI product.

See how this research became AI product.

Behind the research

How we chose where to intervene

To identify intervention areas, we mapped 20 specific design actions onto a 2x2 matrix based on cognitive and affective mechanisms. We designated the design actions in Quadrant 1 as the primary focus of our intervention.

PRIORITY CRITERIA

Team Brain

Does this action build shared understanding?

Team Heart

Does this action build trust and bonding?